Solution

Hospital Management

A comprehensive administration console for managing your entire hospital infrastructure. From defining departments and specialties to configuring wards, beds, and consultation rooms, everything is structured for maximum efficiency. Real-time dashboards offer visibility into doctor schedules, room occupancy, and service queues. Custom workflows allow for streamlined coordination between administrative and clinical departments, ensuring smoother daily operations.

Appointments

Patients can book, reschedule, or cancel appointments through an intuitive interface, while staff can manage doctor calendars, availability, and time slots in real-time. Automated email, SMS, or WhatsApp notifications ensure everyone is on the same page. Integration with doctor dashboards allows practitioners to view upcoming schedules, patient history, and consultation not all before the appointment starts.

OPD Management

Digitize the entire outpatient department journey from walk-in registration and triaging to consultation and discharge. Doctors can add case notes, diagnosis, and prescriptions, all linked to the patient's central record. Nurses and pharmacy staff can access relevant actions in real-time, reducing delays and improving care delivery. OPD billing, visit history, and continuity of care are built-in.

IPD Management

Inpatient admissions are fully managed, with real-time ward and room allocation, nursing care tracking, medication orders, dietary notes, and round schedules. Daily progress notes, vitals, and doctor visits are all logged with timestamped precision. On discharge, final settlements are auto-generated including room rent, tests, pharmacy, and consultation all linked to financial records.

Patient Master Data

Maintain lifelong electronic health records (EHR) for every patient. Store demographic details, medical history, visit logs, diagnostic reports, and documents like ID proofs and insurance forms. Access is role-based to ensure privacy while allowing doctors, nurses, and administrative staff the right level of visibility and control. Search and retrieve any patient record in seconds.

Pathology

Define tests and test packages with custom parameters, units, reference ranges, and sample types. Sample collection, lab processing, result entry, and report validation follow an audit-tracked workflow. Barcoded labeling, technician assignment, and result approval ensure lab compliance and efficiency. Reports can be printed, emailed, or sent to patient portals automatically.

Radiology

Request and manage radiology tests like X-rays, MRIs, CT scans, and ultrasounds. Attach imaging files, assign radiologists, and track interpretation progress. Final reports are reviewed and approved before dispatch. Patients and doctors receive alerts once results are ready. You can also link findings directly to patient EMRs for consolidated case understanding.

Blood Bank

Monitor your blood inventory across blood types and components (e.g., RBC, Platelets, Plasma). Record donations with donor details, screen test results, and batch-wise stock control. Raise issue requests from wards or emergency services, with approval controls and digital registers. System alerts notify low stock, nearing expiries, and donor eligibility cycles.

Pharmacy

Integrated with prescriptions and ward requirements, pharmacy operations allow direct dispensing, billing, and stock deduction. Support for batch tracking, expiry control, and drug substitution is available. Medicine sales, purchase planning, stock audits, and GST-compliant billing are fully covered. Real-time inventory alerts ensure zero downtime in critical medicine availability.

Online Consulting

Enable virtual healthcare with secure video consultations. Doctors can access patient history during calls, issue prescriptions, and record consultation outcomes. Patients receive e-prescriptions and follow-up recommendations instantly. Integrated payment gateway, calendar sync, and consultation history make this ideal for both remote clinics and urban digital health models.

Ambulance

Manage ambulance operations with vehicle master, driver rosters, dispatch history, and live GPS tracking. Emergency requests are registered with patient details and assigned in real-time. Service logs include pickup/drop locations, response time, trip logs, and sanitization checks. Preventive maintenance and fuel usage reports are also maintained.

Medical Staff

Centralized records for doctors, nurses, and technicians with designation, department, shifts, licensing info, and documents. Duty rosters and shift calendars are maintained, while performance logs and internal communications are recorded. Linked to payroll and attendance for end-to-end HR management. Optional training and certification tracking modules also available.

Cleaning Services

Housekeeping task management system with scheduling by zone (OPD, IPD, ICU, OT, etc.), personnel assignment, checklists, and daily logs. Supervisors can approve tasks, raise alerts for missed or delayed cleaning, and conduct audits digitally. Data is stored for regulatory reporting and infection control audits.

Third-Party Contracts

Digital contract repository for all outsourced services including lab tie-ups, catering, waste management, ambulance outsourcing, and more. Define contract terms, service level agreements (SLAs), payment schedules, expiration alerts, and performance feedback. Upload scanned copies, track communications, and manage renewal workflows from a centralized interface.

Purchase

Streamline your procurement lifecycle from requisition to receipt. Department users can raise internal purchase requests which convert to automated RFQs. Compare vendor quotations, confirm purchase orders, and track deliveries with status updates. Integrated with inventory and accounts for seamless stock and invoice tracking. Approval workflows, budget checks, and vendor rating make purchasing strategic and efficient.

Vendor Management

Maintain a centralized database of all suppliers with details like contact info, payment terms, GST numbers, and past transaction history. Track vendor performance based on delivery timelines, pricing consistency, and quality compliance. Configure preferred suppliers for products or services. Documents like agreements, certifications, and audits can be uploaded and linked to vendor profiles.

Payroll

Automate salary processing for all employees with configuration of salary structures, allowances, deductions, loans, and tax slabs. Generate payslips in bulk, account for leaves and attendance, and schedule disbursements. Support for statutory components like PF, ESI, professional tax, and compliance reporting. Integrated with accounting for real-time ledger impact.

Leave Management

Allow employees to apply for different types of leave casual, sick, paid, etc. with configurable approval workflows. HR and managers can view leave balances, approve/reject requests, and track absentee trends. Integration with payroll ensures unpaid leaves reflect in salaries. Leave calendars and reports help in workforce planning.

Attendance

Track daily attendance through biometric devices, mobile apps with geofencing, or manual entry. Configure shift timings, break durations, grace periods, and auto-assign overtime. Real-time dashboards help HR monitor punctuality, late entries, and absenteeism. Attendance data seamlessly flows into payroll for precise salary calculations.

Employee Contracts

Digitally create and manage employment contracts with customizable templates. Track contract periods, probation timelines, renewal reminders, and linked documents like ID proofs, joining letters, and policies. Auto-link with employee records and HR workflows for a compliant and paperless HR process.

Billing & Accounting

Automate all financial transactions, from patient billing and service charges to vendor payments and payroll accounting. Supports multi-journal entries, tax configurations, cost centers, and bank reconciliation. Real-time dashboards provide visibility into receivables, payables, and cash flow. Generate financial reports such as P&L, balance sheet, and trial balance.

SMS & WhatsApp Alerts

Configure automated messages for appointments, lab results, prescriptions, billing, and reminders. Choose templates, set triggers, and monitor delivery status. Maintain communication logs for every patient or staff member. Use WhatsApp for two-way updates, like sending reports or receiving confirmations.

Automatic Reminders

Set up time or event-based reminders for follow-up visits, vaccination schedules, medication refills, pending bills, and reports. Patients and staff receive SMS, WhatsApp, or email notifications. Reminders are fully automated, reducing administrative workload and enhancing patient compliance.

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